Privacy Policy

At Japan Expert Insights (K.K. Japan Expert Insights, “JEI,” “we,” “us”), we respect the privacy of everyone who visits this website, contacts us, or enrolls in our training programs. This Privacy Policy explains what personal information we collect, why, and how you can exercise control over it.

1. Information We Collect

Depending on how you interact with us, we may collect:
– Contact details you submit through our contact form: name, email address, country, industry, and any message you send us
– Information related to online course enrollment: name, email, and payment confirmation (payment card details are processed directly by Stripe and are not stored on our servers)
– Basic website usage data collected via Google Analytics, such as pages visited and general location

2. How We Use Your Information

We use this information to:
– Respond to inquiries submitted through our contact form
– Deliver and administer training programs, coaching engagements, and online courses you’ve enrolled in
– Improve this website and our program offerings
– Send you information you’ve requested, such as course access details or follow-up materials

We do not send marketing communications unless you’ve separately opted in to receive them, and you may opt out of those at any time.

3. Sharing of Information

We do not sell your personal information. We may share it with:
– Service providers who support our operations, such as Stripe, Google Mail, or Kinsta (hosting provider), solely to perform the specific functions we’ve engaged them for
– Legal or regulatory authorities, where required by law

Some of these service providers may process data outside Japan. Where that is the case, we take reasonable steps to ensure your information receives an equivalent level of protection.

4. Your Rights

Under Japan’s Act on the Protection of Personal Information, and other applicable privacy laws, you have the right to:
– Request access to the personal information we hold about you
– Request correction of inaccurate information
– Request deletion or suspension of use of your information, subject to legal or contractual limits
– Withdraw consent for optional communications at any time

To exercise any of these rights, contact us at jpexperts@japanexpertinsights.com.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

This website may use cookies to understand how it’s used and to improve the visitor experience. You can control or disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date of the most recent update will be shown at the top of this page.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at jpexperts@japanexpertinsights.com or:

K.K. Japan Expert Insights
〒100-0005 Tokyo, Chiyoda-ku, Marunouchi 3-2-2, Nijubashi Building L1