Corporate Training
Customized and within reach

No buzzwords, no jargon, just a lot of useful insights wrapped in real-life stories.

Whether you are looking for shorter decision-making, improving customer service, stronger engagement,  more efficient communications or for managing Japanese teams with confidence, we are here for you.

Companies that put their trust in us

Alaska Airlines Logo as a client of Japan Expert Insights
Langley Esquire Logo
Charter Steel Logo
Tourism EXPO Japan, Japan Exert Insights
Logo of the Japan Association of Travel Agents

Why Training Matters

Many firms teach the visible, surface-level signs of what Japan is like: tips about bowing correctly, exchanging business cards, avoiding direct language, are nice-to-have but they do not help executives lead, negotiate or scale in Japan.

We help leaders navigate the invisible dynamics with strategic intelligence that translates directly into informed decisions, consistent behaviors, and business outcomes.

What You Achieve 

  • Faster decisions

  • Fewer internal escalations

  • Better retention

  • Less rework

  • Fewer “Why didn’t anyone tell me?” moments

“I asked for suggestions, but no one offered any.”

“No one is addressing the elephant in the room.”

"How should I interpret the silence of my Japanese partners in meetings?"

"We don't understand how indirect communication works."

"They want to ‘build trust’ before making decisions—how long will that take?"

"Our Japanese guests were polite and courteous at check but then went online to tell everybodyhow bad our service was."

"Why should I apologize for something that isn't my fault?"

"Our staff are now friendlier but the Japanese customers still don't buy anything at the store. This is frustrating."

“They change people too often—we don’t know who to talk to.”

“Why do I have to spell out every single detail?”

"I feel excluded from the decision-making process in our Japanese subsidiary."

"Our Japanese hires leave the company in less than two years. This turnover is costing us a fortune."

"Why does it take forever to make a decision?"

“I don’t know who the actual decision-maker is.”

“Why does their boss have to be included?”

“They don’t seem to trust me—and I’m the leader.”

"My Japanese colleagues rave about our president but he is just a quiet, unobtrusive guy.

"My job description doesn't include working on the production line. The floor workers are there so I don't see the need to work with them."

"My Japanese employees don't talk to me. I feel like I am always reading between the lines."

“They think I’m too casual or informal.”

Have you ever found yourself in situations similar to the ones above? If so, you have come to the right place. 

Let’s talk! For more specialized training programs, please visit our Post-M&A Integration Support and Cross-Cultural Executive Training pages.

Bridge the cultural gap — navigate Japanese business with clarity and confidence.
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